Soutex inc. (“Soutex”, “we”, “us”) recognizes the importance of protecting your personal information. Our privacy policy (the “Policy”) aims to describe how we collect, use and disclose your personal information when you use our website, and what your rights are in this regard.
This Policy does not apply to third party websites, including those accessed by clicking on links that may be on our website. If you visit a third-party website, that third party will have its own policies which we encourage you to review before submitting your personal information, if applicable.
What is «personal information» ?
The expression “personal information” means any information which concerns a natural person and allows, directly or indirectly, to identify the individual. This could include your name, email address, telephone number, date of birth. Business contact information (title, professional email address, professional address, professional telephone number) does not constitute personal information within the scope of this Policy.
What personal information do we collect ?
When you use our website, we may collect your personal information when you send a message to one of the email addresses through which we invite you to contact us. The information could be collected directly from the email, or in an attachment.
In all cases, we strive to limit the amount of personal information we collect to that which is strictly necessary for the purposes described in the section « For what purposes do we use your personal information? ».
Do we collect information through the use of «cookies» ?
When you browse our website, we collect certain information through the use of cookies and other tracking technologies (collectively, «cookies»).
Cookies are small text files containing a unique identification number that are automatically placed on a visitor's computer. Cookies are stored on a visitor's computer until they expire or the visitor deletes them. The cookies we use do not collect information that identifies you personally, but rather general information that we do not combine with your personal information
We use essential and functional cookies to allow you to navigate our website, use its features and personalize your browsing according to your preferences (for example, according to your language preference). Without these cookies, your browsing may be affected.
We also use Google Analytics to collect information about your use of our website (for example, the pages you visit most often, and any error messages you may receive). This information is anonymous and we use it only to improve the efficiency and operation of our website.
You can consent or not to the activation of cookies when you connect to our site
How do we obtain your consent?
Your personal information is only accessible to our employees and agents whose functions require it. We may also share your personal information with third parties, where required by law. In the latter case, we take the necessary measures to adequately protect your personal information by adopting specific contractual measures and limiting the sharing of your personal information.
- Provide you with our services;
- Create, maintain and improve our business relationships with you;
- Recruitment;
- Ensure compliance with our legal and regulatory obligations
- Any other purpose that is permitted by law or to which you consent
Who do we share your personal information with?
Vos renseignements personnels sont uniquement accessibles à nos employés et mandataires dont les fonctions le requièrent. Nous pouvons également partager vos renseignements personnels avec des tiers, lorsque la loi l’exige. Dans ce dernier cas, nous prenons les mesures nécessaires afin de protéger adéquatement vos renseignements personnels en adoptant des mesures contractuelles spécifiques et en limitant le partage de vos renseignements personnels:
Is your personal information communicated outside of Quebec ?
The personal information we collect is hosted on secure servers located in Quebec.
How long do we keep your personal information?
We retain your personal information only for as long as necessary for the purposes set out in the Policy and to comply with our legal and regulatory obligations. After this period, your personal information will be securely destroyed or anonymized.
How do we protect the confidentiality of your personal information?
The personal information we collect is kept confidential in accordance with applicable legislation. In addition, if you choose to send us personal information by email or through a form available on our website, we will only use the information required to respond to your message and allow us to follow up on it, by ensuring confidentiality is preserved.
We also take reasonable organizational, technical and physical security measures to protect your personal information against loss, theft, unauthorized access, use and disclosure. For example, we take care to restrict access to our offices and our computer equipment, in addition to making our staff aware of the security and confidentiality of the personal information to which they have access.
What are your rights ?
You have the following rights
- The right to access your personal information;
- The right to have your personal information rectified;
- To the extent applicable, the right to withdraw your consent to the use or disclosure of your personal information.
To exercise any of these rights, please contact us as indicated in the “Contact?” section. .
How to reach us?
If you would like to know more about the protection of your personal information or wish to exercise your rights or make a complaint, please contact Élisabeth Reid, our Privacy Officer, at the following contact details:
Address
1990, rue Cyrille-Duquet
Office 204
Québec (Québec)
G1N 4K8 Canada
E-mail
[email protected]
How do we update our Policy?
Our Policy may be updated from time to time to reflect legislative or operational changes within our organization. Although notices of updates may be used, posting of the revised Policy will be deemed sufficient notice. Your continued use of our website constitutes acceptance of this Policy and any updates.
The last update date of the Policy is May 15, 2024.